Cassidy

Cassidy empowers teams to build custom AI assistants that deeply understand their business context and workflows. Whether you need help drafting communications, managing customer inquiries, or triaging support tickets, these AI copilots adapt to your specific processes and terminology. The platform reduces time spent on routine tasks while maintaining consistency across your organization. The multi-step workflow builder enables you to design complex, automated processes without requiring extensive coding knowledge. You can map out intricate business logic, conditional pathways, and approval chains to transform manual-heavy operations into streamlined, efficient systems. This capability is particularly valuable for teams managing repetitive processes across departments. Connectivity is a core strength, with integrations spanning over 100 business tools including SharePoint, Slack, and Google Drive. This extensive ecosystem allows you to pull real-time data directly into your workflows and AI assistants, creating a unified automation layer across your existing tech stack. Your AI solutions become more powerful and contextually aware when connected to your actual operational data. Enterprise organizations benefit from robust security infrastructure including SOC 2 Type II compliance and GDPR adherence. Advanced permission controls ensure that sensitive data and workflows remain protected while enabling appropriate team access. This security-first approach makes Cassidy suitable for regulated industries and large-scale deployments.