Trace
Trace automates workflows by intelligently routing tasks between AI and human agents to boost productivity.
About Trace
Trace streamlines business operations by automating repetitive workflows and reducing manual effort. The platform uses intelligent workflow mapping to identify automation opportunities, helping teams focus on higher-value work. By combining AI-powered automation with human oversight, Trace maintains control and quality while accelerating task completion.
The platform offers community-curated templates that enable quick deployment without extensive setup time. These pre-built workflows serve as starting points, allowing teams to customize and launch automation in minutes rather than weeks. This approach democratizes workflow automation, making it accessible to organizations of all sizes.
Trace's hybrid agent routing system is central to its value proposition. Tasks are automatically assigned to either AI or human agents based on complexity and requirements, ensuring optimal resource allocation. Users retain full control over routing decisions, preventing unwanted automation of sensitive processes.
With prebuilt AI components for common tasks like data extraction and scoring, Trace eliminates the need to build automation from scratch. These modular components reduce implementation time and technical barriers, enabling faster time-to-value. Teams can focus on configuring workflows rather than developing underlying automation logic.
Features
- Workflow Mapping and Automation: Trace identifies and maps workflows, pinpointing where automation can have the most impact.
- Community-Curated Templates: Start with ready-made templates to quickly set up effective workflows.
- AI and Human Agent Routing: Automatically assigns tasks to either human or AI agents, maintaining user control.
- Prebuilt AI Components: Offers components for tasks like data extraction and scoring, facilitating quick deployment.
Pros
Cons
Trace Pricing Plans
Free
$0 per month
Pro
$60 per month
Team
$200 per month
Enterprise
Custom