weya

weya

Weya automates loan and policy calls with AI voice agents that handle follow-ups across BFSI workflows, reducing manual effort.

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weya at a glance

Pricing
Free
Key strengths
Handles thousands of concurrent AI voice calls without queueing delays · Supports 25+ languages with natural, low-latency localized voices · Unified memory keeps context across calls, SMS, and WhatsApp

About weya

Weya is an AI voice agent platform purpose-built for banking, financial services, and insurance operations. It automates outbound calls for loan sanctioning, repayment reminders, debt collection, KYC verification, and policy servicing, eliminating the repetitive work that drains call center teams. The platform runs thousands of concurrent AI calls with low latency and localized voice support across 25+ languages. This means lenders can scale communication during volume spikes without long hold times, while customers hear natural, regionally appropriate conversations rather than robotic scripts. Weya keeps every interaction connected through a unified memory layer that preserves context across voice calls, WhatsApp, and email. When a customer misses a call, agents automatically reschedule and send a short SMS or WhatsApp message so the customer can confirm in a single tap. This omnichannel continuity drives higher contact rates and fewer dropped conversations. Integration is straightforward. Outbound workflows connect with HubSpot, WhatsApp, email, and custom CRMs, syncing call outcomes back into existing systems of record. Prebuilt BFSI workflow templates shorten setup time, allowing compliance, collections, and operations teams to launch campaigns in days rather than months. The result is faster customer outreach, consistent regulatory messaging, and freed-up human agents who can focus on complex cases that require empathy and judgment.

Features

  • BFSI Workflow Templates: Prebuilt flows for loan sanction, repayment reminders, debt collection, KYC verification, and insurance calls shorten configuration time.
  • Concurrent AI Voice Agents: Thousands of AI calls can run in parallel, so lenders handle spikes in volume without queueing.
  • Automatic Rescheduling & Omnichannel Follow‑ups: Agents reschedule missed calls and send short WhatsApp or SMS messages so customers can confirm times in one tap.
  • Unified Memory Layer: A cross‑channel memory system keeps context across calls, WhatsApp, and email, so each interaction starts informed.
  • Low‑Latency, Localized Voices: Around 300 ms latency and support for 25+ languages create natural, regionally appropriate conversations.
  • CRM & Data Integrations: Outbound workflows connect to tools like HubSpot, WhatsApp, email, and custom CRMs so call outcomes sync back into systems of record.

Pros

👍 Handles thousands of concurrent AI voice calls without queueing delays 👍 Supports 25+ languages with natural, low-latency localized voices 👍 Unified memory keeps context across calls, SMS, and WhatsApp 👍 Prebuilt BFSI templates accelerate loan and insurance workflows 👍 Integrates with HubSpot, WhatsApp, email, and custom CRMs

Cons

👎 Best suited for BFSI use cases, less flexible for other industries 👎 Requires integration setup with existing CRM systems 👎 Voice AI still requires oversight for regulatory compliance 👎 Limited to outbound call automation workflows

weya Pricing Plans

Free Credits

$10

Pay as you go

$0.12

Enterprise Plan

Custom

Full weya Pricing →

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