Zoko

Zoko is a comprehensive WhatsApp business solution built specifically for Shopify merchants who want to drive sales and engagement through messaging. The platform integrates your Shopify product catalog directly into WhatsApp, enabling customers to browse, purchase, and complete transactions without leaving the app. This eliminates friction in the buying journey and meets customers where they already communicate. The platform automates repetitive business tasks through an advanced flow builder that handles everything from simple cash-on-delivery confirmations to complex multi-step workflows involving third-party integrations. Built-in features like automated team routing, quick replies, and order status updates streamline customer support while reducing manual effort. The AI-powered engine learns from interactions to improve response accuracy and personalization over time. As an Official Meta Partner, Zoko leverages WhatsApp's verified business tools including the Blue Tick certification, helping merchants establish credibility and unlock additional features. The platform is designed with ease of use in mind, allowing non-technical users to set up flows and manage customer conversations through an intuitive interface. Merchants can also collect valuable customer feedback directly through WhatsApp, creating closed-loop insights for product improvement and marketing optimization.