Ask Cassie by Coupa

Ask Cassie by Coupa is an intelligent sales agent powered by agentic AI, designed to engage prospects and customers in real-time conversations. It provides immediate responses to inquiries, delivers product demonstrations, and facilitates discussions about potential business opportunities without requiring human intervention. This tool streamlines the initial sales engagement process by offering instant availability and consistent information delivery. As part of Coupa's comprehensive AI-native ecosystem, Ask Cassie operates within the Autonomous Spend Management framework. The platform integrates seamlessly with Coupa's broader suite of solutions spanning procurement, finance, and supply chain management. This integration enables Ask Cassie to leverage data and insights from interconnected business processes including Supply Chain Design & Planning, Procure-to-Pay, Source-to-Contract, and AP Automation. The tool is built to help organizations maximize value per dollar spent by providing actionable intelligence that drives business resilience and informed decision-making. Ask Cassie reduces friction in early-stage sales conversations by automating responses to common questions and concerns. Whether prospects need product overviews, feature comparisons, or guidance on how solutions apply to their specific challenges, the agent delivers timely, relevant information that moves conversations forward efficiently.