Cody

Cody

Cody is an AI business assistant that learns from your documents to deliver instant, accurate answers.

Screenshots

Cody screenshot

About Cody

Cody transforms how teams access information by training on your custom knowledge base. Upload documents, PDFs, presentations, or web content, and Cody becomes a knowledgeable virtual employee ready to answer business-specific questions instantly. Every response is sourced directly from your data, eliminating the need to manually search through manuals or lengthy documentation. The platform excels across diverse business functions including customer support, HR operations, IT troubleshooting, sales enablement, and employee training. Create multiple specialized chatbots tailored for different departments, each configured with custom roles and settings to match your team's needs. This modular approach ensures every department gets relevant, focused assistance without information overload. Deployment is flexible and seamless. Integrate Cody with Slack, Discord, Zapier, and other tools via API, or share chatbots through direct links, inline embeds, or popup widgets. Your team and customers access answers instantly without context switching. With multilingual support and a powerful Prompt Manager for customizing conversation starters, Cody adapts to your workflow rather than forcing you to adapt to it. Trusted by over 100,000 businesses, Cody is built on enterprise-grade security standards including AWS encryption and SOC II compliance. Access controls are granular and customizable, allowing you to manage who sees what information. The platform balances ease of use with institutional-level data protection, making it suitable for organizations of any size with security requirements.

Features

  • Custom knowledge base training from PDFs, PowerPoints, Word docs, and websites
  • Instant, sourced answers to business-specific questions
  • Multiple specialized chatbots for different departments or use cases
  • Conversation logs with filtering by bot or date range
  • Multilingual support across various languages
  • Prompt Manager for custom conversation starters
  • API and integrations with Slack, Discord, Zapier, and more
  • Customizable access controls and enterprise-grade AWS encryption

Pros

👍 Sourced answers ensure accuracy and team confidence in responses 👍 Multiple specialized bots allow department-specific customization 👍 Seamless integrations with Slack, Discord, Zapier, and APIs 👍 Enterprise security with AWS encryption and SOC II compliance 👍 Flexible deployment via links, embeds, and direct integrations

Cons

👎 Accuracy depends on quality and completeness of uploaded knowledge base 👎 Requires initial setup time to upload documents and train bots 👎 Performance may vary with very large or complex knowledge bases 👎 Multilingual support does not guarantee perfect translations