Twenty
Twenty is an open-source CRM platform that lets you code, customize, and leverage AI agents to automate workflows.
About Twenty
Twenty is a modern, source-available CRM built for teams that need control over their data and workflows. Unlike traditional enterprise CRM platforms, Twenty is self-hostable and available on GitHub, allowing organizations to deploy on their own infrastructure while maintaining full transparency and ownership. This open-source approach gives technical teams the flexibility to fork, modify, and extend the platform to match their unique requirements without vendor lock-in.
The Extensible TypeScript SDK enables developers to define complex CRM logic directly in code—including objects, relationships, views, navigation, and permissions. This code-first approach keeps your CRM configuration version-controlled, testable, and reproducible across environments, making it ideal for teams that value infrastructure-as-code practices and want to maintain CRM logic alongside their broader application codebase.
Twenty's AI-native capabilities go beyond basic chatbots. Built-in AI chat can intelligently query records, generate summaries, and update data, while agent-style automations handle repetitive tasks like data enrichment, cleanup, and guided workflows. These AI features integrate seamlessly into your CRM workflows, reducing manual effort and helping teams focus on high-value activities.
The user interface is designed for modern GTM teams, featuring Notion-like flexible layouts, keyboard shortcuts, and real-time collaborative updates. Sales, success, and operations teams benefit from a responsive, intuitive experience that replaces the heavy, antiquated interfaces common in legacy enterprise CRM platforms.
Funcionalidades
- Open Source CRM Core: Source-available on GitHub with the ability to self-host, giving teams control over data, deployment, and customizations while still starting from a full-featured CRM.
- Extensible TypeScript SDK: Use twenty-sdk to define objects, relations, views, navigation, and permissions in code, keeping complex CRM logic version-controlled and testable.
- AI-Native Chat and Agents: Built-in AI chat can query, summarize, and update records, while agent-style automations support use cases like data clean-up, enrichment, and guided workflows.
- Modern GTM UI: Notion-like layouts, keyboard shortcuts, and real-time updates keep sales, success, and ops teams productive instead of fighting clunky enterprise UX.
Pros
Cons
Twenty Pricing Plans
Pro
$12 per user
Organization
$25 per user
Pro (Self-hosting)
$0 per user
Organization (Self-hosting)
$25 per user