TheySaid

TheySaid reimagines traditional survey and feedback collection by replacing static forms with dynamic AI-driven conversations. Instead of rigid questionnaires, respondents engage in natural dialogue with AI, which adapts questions based on real-time responses and uncovers nuanced insights that conventional surveys often miss. This conversational approach significantly increases response quality and depth, helping teams understand not just what customers think, but why they think it. Built by the team behind UserTesting, TheySaid brings enterprise-grade research methodology to feedback collection. The platform automatically synthesizes qualitative and quantitative data, extracting actionable patterns from user conversations. This eliminates manual coding and analysis, accelerating the time from feedback collection to decision-making. Teams can deploy feedback campaigns in minutes rather than hours, making rapid iteration and continuous discovery possible. The AI-powered approach generates substantially richer insights from fewer respondents. Rather than asking predetermined questions, the system explores topics intelligently, following threads of interest and clarifying ambiguous responses in real-time. This produces the kind of nuanced feedback typically only available through expensive user research panels, but at a fraction of the cost and effort. Organizations across product, UX, marketing, and customer success use TheySaid to validate hypotheses, identify pain points, and uncover feature opportunities.